COVID-19 Policies and Procedures
Last updated: 2nd March, 2021
Consultations are currently being conducted in-person as per normal, however, there is the option to book a telehealth (online video) consultation in circumstances where your physical presence in the clinic is not required (e.g. for advice relating to cycling training and/or home exercises). For your health and ours, the following infection control procedures have been implemented.
- If any of the following criteria you will be asked to defer your appointment (no cancellation fees will apply under these circumstances):
- if you are currently unwell, even if only mild symptoms – this includes symptoms such as fever, shortness of breath, runny nose, cough, sneezing etc.
- if you have travelled internationally or to a COVID-19 hotspot within the previous 14 days
- have had contact with a suspected or confirmed COVID-19 case within the previous 14 days
- if you are under any direction to self-isolate
- if your physiotherapist becomes unwell or meets any of the other criteria
- You will be asked to thoroughly wash your hands (at least 30secs) with soap upon arrival plus as required during the consultation, and by attending you agree to follow any reasonable direction to do this. Your physiotherapist will also wash his hands in the same manner between each patient and as necessary throughout your consultation.
- All surfaces and objects that come into contact with patients will be disinfected between each patient. A gap between bookings will be maintained to enable this to be done effectively.
- The number of persons within the clinic at any point in time will be restricted to 1 per 4sqm of floor area. Note that as only one patient is seen at a time and that Cycle Dynamics is run by a sole operator, this requirement will be more than adequately complied with. Should you bring another person with you that you wish to be present during your consultation then we ask that they abide by physical distancing of at least 1.5m.
- Physical distancing of 1.5m or greater will be maintained so far as practical during consults. Note that certain aspects of providing care may necessitate closer proximity or physical contact.
- Masks and non-latex gloves are available for use by those who request them. If you would prefer your physiotherapist to wear a mask and/or gloves in your presence then please don’t hesitate to ask.
Should at any time Queensland Health mandate additional or more stringent restrictions or requirements then these will be complied with for as long as such measures are advised to remain in place.
The operator has undertaken online infection control training by the Department of Health.